1. The shipping costs will be covered by FLURIMI FASHION. However custom’s fees are excluded.
2. We offer you worldwide shipping for free , the courier companies we use for shipping are listed below :
- UPS
- DHL
3. The shipment can take up to 3-4 working days to arrive to the costumers address , however that’s without including your customs process that might take you some more time.
4. The Customer will receive a tracking number (waybill) for his/her order once the product(s) has started shipping . The tracking number can be entered in the official website of the certain courier company (which we will mention to you personally) to track your product.
5. Once the product is delivered, the Customer is required to sign the package.
If the package is not signed/nobody is home, courier posts will attempt to deliver the package a few more times and get in contact with the Customer.
1. Upon arrival in the destination country or area, the contents of your order may be subject to customs fees which the recipient of the order is responsible, such as
(taxes, processing duties , brokerage fees, etc.)
We are not responsible for any customs fees incurred on your order
2. Customs processing may delay the delivery of your order like we mentioned earlier
Should you experience such delays please check with your local Customs offices.
3. If the Customer’s delivery address is in the European Union, the customer must be informed of the SAA Agreement.
This agreement between Kosovo and European Union states suggests that each product that is produced and exported from Kosovo to a European Union state is free from customs charge.